Well-Known Ports

consider alternate MDMs with more extensive integration or ownership of MAM and containerization solutions. McAfee is positioned in the Niche Players quadrant and should be considered by its existing customer base and those looking for integrated EPP security products. Strengths Gartner client inquiries strongly associate McAfee’s mobile data protection and endpoint protection products for suite purchasing. As a result EMM gains instant credibility, but mainly as a component of the vendor’s larger product framework. Granular policies make it easy to add, change and delete certificate authorizations, and to remind users of expiring credentials. Two certificates are used to track each mobile device, making copying and cloning difficult. App usage can be tagged by roles that control execution contexts without requiring a divided user interface (UI). Standard maintenance support is included at no charge. Cautions Buyers are weathering changes in both mobile management and mobile deviceplatforms that call for short investment periods for MDM — perhaps as little as 18 months. Integrating EMM with ePO increases stickiness, and could increase the switching costs of organizations considering downstream migrations. As mentioned earlier, leveraging ePO integration in a long term investment is among the strongest arguments in favor of considering EMM. EMM pricing did not follow competitive trends during the study period. McAfee confirmed its willingness to negotiate, but pricing examples reviewed by Gartner were based on per-device prices, whereas the trend is moving to month-by-month, per-user pricing, with no cancelation penalties. MobileIron MobileIron is a private company based in Mountain View, California, and has been focused on the MDM market for almost three years, since its first product launch. Its main MDM products are the mobile policy configuration engine VSP version 5.5 and Sentry. Its complete solution also includes products in the mobile software and contentmanagement space, called AppConnect and The vendor has been in the Leaders quadrant in the Magic Quadrant for Mobile Device Management Software for the previous two years now. It has driven its success through many channel partners and delivers its solution mainly through its appliance globally. In 2012, it had another strong sales year and is one of the top five MDM vendors in terms of sales revenue and number of mobile devices supported. It has a very strong vision for enterprise mobility and has developed or acquired the technology to deliver. It has executed well in sales, support and customer service. In 2013, MobileIron is again listed as a Leader and should be considered for MDM for companies of all sizes and in all regions, especially those that want an appliance model. Strengths The vendor has a proven strong vision of enterprise mobility and MDM, and has executed well in terms of product development, launches and support. MobileIron has a focus beyond simple policy managementand configuration, and is usually first to market with an integrated solution focused on the mobile enterprise. MobileIron has proven management, scaling and financial viability in a competitive market. Cautions MobileIron’s strength is in delivering software via an on-premises appliance, and although it launched its SaaS version in 2011, it made significant progress in providing a stronger cloud solution in the past year. MobileIron received a number of complaints regarding customer service when it was delivered by partners, but has taken back Level 1 support and has seen increased customer satisfaction. SAP SAP is headquartered in Walldorf, Germany, and has U.S. headquarters in Newtown Square, Pennsylvania. It is a global provider of business software. It invested in the MDM market to support its customers and partners in the pursuit of mobilizing their employees by managing devices, applications and content. SAP acquired mobile management, application development and securitytechnologies from Sybase and has expanded development of MDM under the Afaria name. SAP emphasizes scalability, integration, application development and usability as primary objectives, but also has critical security and management features in place. It recently increased certificate management and updated its directory integration capabilities. SAP also has a strong enterprise presence and cross-sells Afaria with a mobile application development platform through a global direct sales team. Since our last Magic Quadrant research, SAP also signed and executed a substantial OEM deal for Afaria with CA Technologies (the first of its kind with a leading system management player), and expanded its position in the telecom/value-added reseller (VAR) area by licensing Afaria to Ingram Micro, the world’s largest technology distributor. SAP is positioned in the Leaders quadrant in the Magic Quadrant, and should be considered by companies that invest in new and existing SAP products and services,and those that can benefit from tighter linkages between application development tools and MDM platforms. It should also be evaluated in terms of the strength of Afaria, its container architecture and application development tools, and its third-party ISV program with over 100 partners. Strengths Buyers already invested in SAP will find that Afaria strengthens the long-term viability of SAP’s mobility road map. The vendor’s 200,000-plus business customer base, global partner ecosystem and worldwide direct sales teams will fuel growth. SAP provides a comprehensive app-neutral mobile container strategy, although it has a limited number of app partners. Applications must be compiled with the Afaria software development kit (SDK), but SAP should be able to attract a growing ISV community, in addition to its large base of users leveraging its analytics SDK. SAP can attract partners on a more complementary basis than some of its competitors coming from adjacent markets, such as endpointprotection or life cycle management. SAP has the global scale to build mobile partnerships with companies in security, life cycle management and business apps, with considerably more leverage and less apparent competition than other MDM vendors. The Afaria tool has one of the longest and most mature track records of all MDM tools, and is well-regarded for its functionality, including integrated capabilities of SAP BusinessObjects into the Afaria management console, which can be enhanced with SAP Hana, giving it strong analytical and reporting functions that support the real-time analysis of mobile user trends. Cautions Buyers that do not have or want long-term investments in SAP’s larger framework might find that even a modest investment in Afaria might lead to trade-offs against opportunities for increasing functionality, although SAP has demonstrated faster innovation during this past year. SAP has some challenges selling Afaria stand-alone in competitive MDM deals. Gartner expectsthat SAP will move to offer an aggressively priced per-device commercial model for stand-alone MDM cloud services to eliminate barriers to entry — a move that will reduce margins and fuel further price competition around core MDM functionality. Sophos Sophos is a global company with U.S. headquarters in Boston and U.K. headquarters in Oxfordshire. It earns a fair balance of business in North America, Europe and, increasingly, in the Asia/Pacific region. Its MDM tool, Sophos Mobile Control (SMC), now in version 3.5, was added to the Sophos portfolio by a combination of in-house development and the acquisition of Dialogs. Sophos’ share of the MDM market was sufficient to meet inclusion criteria and was nearly four times that of prior reports, but is still smaller in comparison to the established market leaders. Gartner has seen Sophos compared aggressively in competitive bids from other EPP vendors that have added MDM capabilities, but it also routinely competes against pure-play MDMvendors. The vendor applies a security mindset to mobile data privacy, with an emphasis on malware defense, filter-based DLP and secure Web gateways. Sophos has aggressively priced SMC to sell as a stand-alone solution. It was among the first of the MDM vendors to offer a cloud solution for under $2 per month that allows unlimited devices per user and has no contract cancellation penalties, and has seen rapid uptake in the past 12 months. Sophos is positioned in the Niche Players quadrant for 2013 and is very competitive for any company seeking core cross-platform policy management, especially for SMBs. Strengths Buyers will take Sophos’ long-term play in the endpoint protection markets, combined with a steady entry into MDM, as a vote of confidence when seeking integrated endpoint security frameworks. While all EPP vendors have implemented MDM, Sophos was one of only five from that market that could qualify for MDM ranking. Sophos comes in second among EPP vendors for both executionand vision and provided quantitative data to verify market presence. Sophos developed a complementary file sharing utility that transparently encrypts files leaving a PC or mobile device in order to prevent data leakage. This integrates with third-party file storage providers and allows companies to securely use low-cost third-party storage. Cautions Companies that require trusted certificates should note that Sophos currently supports only the Microsoft Certificate Services. Sophos has not provided the same MAM capabilities as the leading vendors. Soti Soti is a private company based in Mississauga, Ontario, Canada, with local sales and support offices around the world, including the U.S., U.K., Australia, India and Columbia. The vendor has a long and successful track record in managing consumer Android, and iOS devices, as well as rugged mobile devices, with MobiControl. To improve the isolation between corporate and personal content, Soti’s strategy is to primarily provide strongsupport for system-level containerization (e.g., with Samsung Knox) when possible; however, when that is not possible (e.g., with iOS), Soti’s strategy supports an SDK solution. In addition, Soti has applications with data isolation for corporate email (e.g., NitroDesk) and corporate content libraries (e.g., SharePoint integration into MobiControl’s Content Library) to isolate corporate and personal content. Soti is positioned in the Visionaries quadrant and should be considered for organizations that require strong device management capabilities, especially where there is a need to support a wide range of Android-based devices with its Android+ functionality (e.g., silent application deployment, remote control, lockdown [kiosk mode] and device feature controls). Strengths MobiControl provides comprehensive policy controls for a wide variety of Android device manufacturers, and includes innovative functions like antivirus, silent application installation, geoaware policies, remotecontrol and Web content filtering. MobiControl application deployment provides an autoconfigure option, which allows administrators to deploy mobile applications with relevant corporate settings (e.g., application development information) included. MobiControl provides remote control for a wide variety of Android devices and remote view for iOS applications via the MobiControl iOS SDK. Cautions MobiControl does not have comprehensive integrated mobile app management capabilities, such as an app-level VPN and application analytics. Customers have stated that MobiControl must improve its reporting through a wider variety of out-of-the-box reports and by making it easier to create custom reports. Symantec Symantec is a global security company with worldwide headquarters in Mountain View, California. It is publicly traded and ended the 2012 fiscal year with $6.73 billion in revenue, driven by both enterprise and consumer products. Mobile solutions have been its emphasis for some time,going back to its acquisition of Altiris, which many companies use to support laptops. In 2012, it acquired two companies, Odyssey Software and Nukona, to expand its MDM offerings in policy and application management. In 4Q12, Symantec launched an integrated product suite for MDM called Symantec Mobile Management Suite. It carries all the necessary components of a strong enterprise mobile offering, including the ability to wrap apps. Even with a strong product offering, the vendor has executed weakly in terms of very low mind share and market presence in MDM, and is rarely listed in shortlists or proposals that Gartner sees, compared with competitors. It has recently reorganized its business units and has a new general manager, and should be able to increase its marketing of and channel partnerships for MDM for greater visibility in 2013. Symantec is listed in the Visionaries quadrant for 2013 and should be considered by companies of all sizes and in all regions, especially those thatalready use Symantec for enterprise security. Strengths Symantec has a broad integrated MDM offering that supports each of the critical components of MDM. With its consumer products, the vendor is well-positioned to secure and support BYOD initiatives, and has focused business groups for both personal and corporate products. Symantec has integrated strong security features for mobile DLP and identity and access management (IAM). It is focused on providing a large app catalog via the Symantec Sealed Program, although today the offering is limited, with few applications. Cautions Symantec’s broad offerings often overlap and there is sometimes confusion over what is available and which offerings are enterprise-focused versus consumer-focused. Symantec has not proven execution in the MDM market the way it has for laptops and PCs. With its broad offering, Symantec is well above the median price for similar basic MDM solutions, although broader offerings are competitive. Tangoe Tangoe isheadquartered in Orange, Connecticut, and began trading on Nasdaq in July 2011. It is a communications-life-cycle-management-technology-enabled service provider with revenue of $154.5 million as of December 2012. Its MDM solution has been available for four years as a result of an acquisition. Through 2011, Tangoe primarily bundled its MDM solution with its telecom expense management suite and experienced modest growth. As of 2012, Tangoe increased its R&D, sales and marketing investments in MDM, and is experiencing accelerating growth with stand-alone MDM buyers and buyers purchasing its managed mobility services, including MDM. The result of Tangoe’s increasing investment is apparent through its improved user interface and platform support, despite being deficient in some of the leading-edge features that more advanced buyers desire. The vendor is positioned in the Niche Players quadrant and should be considered by companies seeking MDM, MDM managed services and/or a broader managedmobility service. Strengths The vendor’s business is exclusively focused on enterprise mobile solutions, with a strong emphasis on managed mobility services. Tangoe operates globally and can support global MDM implementations. Cautions MDM is a piece of Tangoe’s larger managed mobility services; therefore, it receives a smaller proportional R&D and resource investment. Tangoe employs an open-architecture strategy, which results in some non-native capabilities, such as containerization and content management. Trend Micro Trend Micro is a global company with U.S. headquarters in Dallas. It has built its MDM capabilities from internal technologies and sells them as add-ons to the OfficeScan suite. Revenue is strong, in contrast with virtually no client inquiries regarding the vendor’s MDM, even from Gartner clients in the Asia/Pacific region. Trend Micro is maintaining healthy sales and a strong presence in its main Asia/Pacific markets, and shows sufficient presence in other geographiesto merit evaluation in this Magic Quadrant. Uptake is steady; however, for other strong MDM players, revenue is increasing markedly. Trend Micro is positioned in the Niche Players quadrant, and should be considered if you have a long-term product and contract commitment to integrate MDM with the next generation of OfficeScan and are approaching MDM with traditional security expectations. Trend Micro focuses on device policies, secure Web gateway, malware defense and app controls based on whitelisting and blacklisting. Consider alternatives if your road map emphasizes containerization and secure mobile application development. Trend Micro should also be considered for its SMB focus and for global organizations, especially those with an emphasis in the Asia/Pacific region. Strengths Graphical priorities in the administrative UI lead to powerful at-a-glance management decision support. Pop-up advice helps administrators prioritize tasks, such as chasing down noncompliance devices andevaluating software updates. Reporting and analysis can be performed on a per-user basis, from an organization unit point of view. This helps companies monitor resources, find problems and set compliance goals based on job roles. Devices and apps can have their profiles, hardware functions and whitelists modified in real time when a user changes location or geography. Trend Micro’s enterprise app store provides a common view and status reporting across device platforms, meaning that iOS and Android application utilization can be easily compared. Apps can be specified as required or optional within managed device profiles. Cautions The vendor doesn’t offer containerization solutions, but does offer alternatives using DLP sync and share. Trend Micro is pursuing data privacy as a DLP problem, which requires voluntary opt-in to use SafeSync for file sharing. The product currently lacks certain basic detection filters, such as an email system “shim” to catch restricted or sensitiveinformation. The vendor does not provide integration with trusted third-party certificate authorities (CAs), and does not provide its own built-in trusted CA. Vendors Added or Dropped We review and adjust our inclusion criteria for Magic Quadrants and MarketScopes as markets change. As a result of these adjustments, the mix of vendors in any Magic Quadrant or MarketScope may change over time. A vendor appearing in a Magic Quadrant or MarketScope one year and not the next does not necessarily indicate that we have changed our opinion of that vendor. This may be a reflection of a change in the market and, therefore, changed evaluation criteria, or a change of focus by a vendor. Added There were many new entrants supporting the critical components of MDM in 2012. The following vendors met this year’s criteria and were added to the Magic Quadrant: Absolute Software — A longtime PC management vendor, it also launched mobile support in 2013 and has seen rapid adoption in its installed base.It is one of the few MDM vendors supporting both mobile device and PC management. BlackBerry — Its initial MDM product, Mobile Fusion, was released in 2Q12 and didn’t qualify for inclusion in last year’s Magic Quadrant. Although the vendor has integrated its MDM capabilities into the new BES 10, it continues to support cross-platform management and, with BlackBerry sales and support, has qualified for inclusion in 2013. Kaspersky Lab — Known for its security and antivirus products, Kaspersky Lab launched its MDM product in 2012 and, based on its installed base of customers, it qualifies in 2013. Dropped The following vendors were dropped from the Magic Quadrant for various reasons, most business-related rather than technical: Amtel — While showing solid growth and technical innovation, its enterprise MDM business metrics did not qualify for inclusion this year. MYMobileSecurity — Its focus is too much on security versus MDM, and its enterprise MDM business metrics did not qualify forinclusion this year. OpenPeak — This vendor has put together very solid partnerships and sales in MDM, but its go-to-market strategy, based on partners and white-label solutions, did not qualify for inclusion this year. SilverbackMDM — Although showing solid growth and technical innovation, its enterprise MDM business metrics did not qualify for inclusion this year. Smith Micro Software — It has put together very solid partnerships and sales in MDM, but its go-to-market strategy, primarily based on telecom partners and white-label solutions does not qualify for inclusion this year. The following vendor was dropped because it was acquired by another listed provider: Zenprise — It was officially acquired by Citrix in January 2013, and is listed in this Magic Quadrant under the new brand name.

Gartner is aware of more than 100 vendors, on a global basis, that have at least one of the four critical MDM components of hardware, software, security and network service management. Like last year, many come from diverse areas of mobile technologies, including security, messaging, PC management, wireless hardware manufacturing, software development, cloud computing, and mobile applications and development. In most markets, even growth markets, there continues to be a large number of competing vendors with similar products and feature sets. Our criteria for inclusion in the MDM software Magic Quadrant covers not just the technology, but also the business metrics in this growing market. Inclusion Criteria After due consideration, 18 vendors were selected to be included for ranking in this Magic Quadrant. Meeting the following criteria was necessary for inclusion: Technical Requirements: Support for enterprise-class (noncarrier), branded, multiplatform support MDM (software or SaaS),with an emphasis on mobility Specific MDM product focus and feature set, or a primary focus on MDM in another product set (messaging or security), made up of the four critical MDM components Support for three different mobile OS platforms (not versions) Business Requirements At least 500,000 devices licensed Five referenceable accounts No more than 65% of revenue in one main geographic region or market At least $8 million in MDM-specific revenue 200 MDM customers One customer with 20,000 seats or more General availability by 1Q13 To qualify, vendors had to meet all the technical requirements, and at least four of the business requirements. Exclusion Criteria MDM vendors not included (see Note 1) in this Magic Quadrant might have been excluded for one or more of these conditions: The vendor did not have a competitive product in the market for a sufficient amount of time during calendar year 2012 and the first quarter of 2013 to establish a visible, competitive position and track record.The vendor did not meet the listed inclusion criteria as previously described. The vendor delivered its software through a third party or as a service only, and did not have an enterprise software platform. The large number of vendors claiming a presence in this market makes it impossible to include all of them. Vendors were individually reviewed, discussed and selected by a team of Gartner analysts. Evaluation Criteria Ability to Execute Gartner analysts evaluate technology providers on the quality and efficacy of the processes, systems, methods or procedures that enable IT provider performance to be competitive, efficient and effective, and to positively affect revenue, retention and reputation. For MDM, this involved providing on-premises-based or SaaS/cloud delivery capability, with the required number of features to manage the software, security and hardware of a midsize or large (more than 1,000 devices) organization. We also look for diversity in channel support and operationsfactors, even if, on speculation, their products have broad functions. They may be perceived as a threat by other vendors, but that threat will be primarily focused on a limited class of buyers, rather than the MDM market as a whole. Challengers are efficient and expedient choices for defined access problems. Visionaries Visionaries are able to demonstrate long-term strategies for MDM that point to the product and service approaches that will be most competitive in the future. Visionaries might affect the course of MDM, but they lack the execution influence to outmaneuver Challengers and Leaders. Also, Visionaries may not have the funding nor the capability to scale their businesses and provide robust operations and customer support. Marketing and mind share are also weak areas for Visionaries. Buyers may pick Visionaries for best-of-breed features, and for broader infrastructure investments than Niche Players. Smaller vendors may take risks on potentially disruptive technologies,while larger vendors may be in the process of building out their next-generation portfolios. Buyers of Visionaries’ products may base their selections on specific technology features and by participating in the vendor’s road map. Niche Players Niche Players meet the typical needs of buyers, and fare well when given a chance to compete in a product evaluation, but are usually smaller, and many buyers may be unaware of their services. Larger companies in the Niche Players quadrant may not have fully articulated a vision or strategy, and may have fallen behind the competition as the market moves forward. They may not be as invested in the MDM market as other companies, and are focused on more of their core market offerings. Niche Players generally lack the clout to change the course of the market or have not yet made the investment to do so. They may offer an uncommon delivery mechanism for products and services. They may rely on a self-limiting business model, and/or have limitedinfluence outside of a particular industry or geography. Niche Players may target clients that, for various reasons, prefer not to buy from larger network players. In many Gartner market studies, buyers report that Niche Players tend to provide more personal attention to their needs.

The rapidness of technology development in mobile and the speed of new releases of mobile OSs and devices make it difficult to assess MDM software. Often, companies will have multiple major updates to MDM software every year, and multiple minor updates every quarter. MDM policy software is often restricted as to what APIs the mobile OS vendors support. Android is different because device OEMs develop their own specific APIs, which also adds a large degree of variability to the platform. Maturity of MDM is based on the maturity of the specific mobile platform it supports. MDM also covers a broad array of technologies, not just policy enforcement, including application management, enterprise app stores, data security, enterprise file sharing and synchronization. Among the more than 100 companies in this space, only 18 met the technical and business requirements for inclusion in this Magic Quadrant.

Mobile Device Management Defined Although the product capabilities of MDM continue to increase, each new product can be found to fall under one of the following main critical components: Software management — This is the ability to manage and support mobile applications, data and OSs. Network service management — This is the ability to gain information off of the device that captures location, usage, and cellular and wireless LAN (WLAN) network information, using GPS technology. Network access control (NAC) features are also found here. Hardware management — Beyond basic asset management, this includes device provisioning and support. Security management — This is the enforcement and support of standard device and data security, authentication, and encryption. Application containerization, VPN and encryption software are also part of this capability. These components, and some examples of policies, are listed below. Although many MDM vendors may have different definitions, these arethe general areas that Gartner assesses in MDM: Software Management: Configuration Updates Patches/fixes Backup/restore Provisioning Authorized software monitoring Transcode Hosting Network Service Management: Invoice/dispute Procure and provision Help desk/support Usage Service and contract Hardware Management Procurement Provisioning Asset/inventory Activation Deactivation Shipping Imaging Performance Battery life Memory Security Management Remote wipe Remote lock Secure configuration Policy enforcement password-enabled Encryption Authentication Firewall Antivirus Mobile VPN Companies are always asking when is the right time to assess and adopt MDM. Note 2 and Note 3 cover the decision criteria that companies should use when assessing the adoption of MDM and the use of EAS for MDM. MDM Market Data MDM has seen rapid growth during the past two years as companies have adopted more consumer-designed smartphones and are looking to enforce policies across multiple mobile OS platforms. In2012, Gartner saw license revenue run to $784 million worldwide, and it is expected to rise to over $1.6 billion in 2014. Of that, 83% of lines were managed in on-premises servers, with cloud accounting for 17%, up from 5% in 2011. Although penetration has hit about 30% in North America, it is still growing and is much lower in other regions. The additional growth in smartphones, tablets and BYOD is driving adoption of MDM and will continue to do so for the next few years at a similar rate. The expansion into additional security products, such as DLP, containerization and VPN, as well as mobile content management areas, such as EFSS and MAM-like app stores, will continue this growth. Increased competition, the movement toward cloud services and the impact of larger MDM companies will continue to put pricing pressure on this segment. In 2012, Gartner saw per-seat pricing decrease by up to 30% on average from the beginning to the end of the year. Increased product expansion into mobilesoftware and content management can delay this in 2013, but continued competition on a global basis will push pricing in a downward trend. Potential mergers and acquisitions could delay some of the pricing pressure. As in previous years, North America has seen the biggest number of MDM sales in 2012, with 65% of revenue gained in North America. Western Europe was second, at 17%, with the rest of the regions in single digits. Financial services led the way with 25% of sales, followed by manufacturing and healthcare and government. MDM is also being adopted by companies of all sizes, with over 70% of sales at 500 seats or lower. Gartner expects continued adoption and growth in all segments through 2014. MDM Market Drivers The growth of consumer-based devices in the market continues, with 63% of companies in North America planning for iOS to become the primary platform in the next 12 months. Android, the most popular smartphone platform (see “Forecast: Mobile Phones, Worldwide, 2011-2017,1Q13 Update”), at 50% market share for both the consumer and business markets at year-end 2012, has under 20% in enterprise-only market share today, which varies based on region. However, Gartner believes that, by 2016, over 40% of enterprise-supported mobile devices will be Androids, so cross-platform MDM will be in even greater demand. The drive for many companies to support individual users’ mobile devices (both smartphones and tablets), as well as to secure corporate data and support mobile users, are the primary drivers for MDM adoption. MDM is typically introduced as a method to implement and support mobile data security on smartphones and tablets. Most adopting companies are already supporting basic mobile device policies through EAS (see Note 2) before they adopt a more thorough MDM solution. This is because they are looking for more detailed mobile data security capabilities and are looking to support more-complex mobile computing and communications processes. For 2013 andbeyond, the main trends will be: Security Trends Application-based VPN — Using a VPN for every app transaction can drain battery life and also increases data traffic for nonbusiness needs. There is a movement to enforce application-based VPN on business apps to guarantee security. Data containerization — Companies are assessing the opportunity to separate business data from personal data, either by application or by putting it into separate workspaces, as a way to increase data integrity and management, while affording additional privacy to personal data. This is especially important for BYOD programs. NAC — The use of NAC and identity management with MDM is to enforce segmented policies, and can use the network to allow, deny or grant limited access to devices, based on their compliance with these policies. Mobile Enablement Trends EFSS — These offerings enable productivity and collaboration for mobile workers who use multiple devices by allowing file sharing for internal and externaluse. Consumer-grade products are dominant today, but enterprises are evaluating solutions that will afford them increased data security and management. App catalog — Companies are looking for solutions that will provide access to secure and manageable third-party apps commonly found in application markets, but want to be able to add enterprise policies and controls. MDM providers are partnering with ISVs and third-party app developers to configure enterprise-grade apps and provide them in an extensive app catalog. An app store is used independent of the apps available in a catalog. Application provisioning and support — As part of a total mobile software management solution, enterprises need the ability to provision and support third-party, ISV and enterprise mobile applications. Many want an easier way to support apps across different types of users, with multiple policy possibilities. MDM is well-positioned to provide this as part of advanced mobile app management capabilities.Application virtualization — Also in the app area, companies are assessing the use of mobile workspace aggregation, where the app would run in the cloud versus on the endpoint. While this is compelling because it would reduce the need for app customization based on the mobile platform, it would require an optimization of the app to run in the network as well as require increased network access. Offline requirements are also important when mobile users are disconnected, but still need access to data. There are many vendors to choose from and the MDM software Magic Quadrant is the guide to use to help create a shortlist of MDM vendors to assess. Not all MDM vendors could be included in the deeper assessment if they did not meet the inclusion criteria. These vendors are listed in Note 3; they were not included in the Magic Quadrant, but have some type of MDM offering. The Future of MDM and Enterprise Mobility Management As companies support mobile users, devices and content, the challengeof putting together an enterprise mobile solution continues. Because of the lack of standardization in mobility and the fact that users have different mobility profiles and application requirements, there is no one size fits all when it comes to providing this mobile solution. Today, enterprises often have to sew together a number of point solutions to enable a mobile solution. Often, those point solutions come from a nonmobile legacy and are not optimized for mobility, leading to a poor user experience and an expensive option that is underutilized. As MDM adoption grows, it is expanding out of a pure policy management function to incorporate an enterprise mobile management and enablement solution. Many companies see the MDM platform as the main tool to both implement and manage a mobile solution. Since the EMM concept was introduced by Gartner last year, MDM has evolved to become a broad system management offering, what we call enterprise mobility management. This entails many of theservices for optimizing and enabling mobile applications and data on the device, as well as for ensuring the security of that data. Many products are still evolving in this area, but it will be the primary focus of many MDM providers during the next few years. Source & Copyright –