of products that the third-party security software removal feature uninstalls, see the knowledge base article: About the third-party security software removal feature in Symantec Endpoint Protection 12.1 See Deploying clients using a Web link and email. See Deploying clients by using Remote Push. See Deploying clients by using Save Package. You can download and run a new diagnostic tool on the management server and client to help you diagnose common issues before and after installation. The Symantec Help tool enables you to resolve product issues yourself instead of calling Support. See Troubleshooting computer issues with the Symantec Help support tool. See the knowledge base article at the following URL: Symantec Help (SymHelp) Virtualization Symantec Endpoint Protection includes the following virtualization improvements: A VMware vShield-enabled Shared Insight Cache. Delivered in a Security Virtual Appliance, you can deploy the vShield-enabled Shared Insight Cache into a VMwareinfrastructure on each host. The vShield-enabled Shared Insight Cache makes file scanning more efficient. You can monitor the Security Virtual Appliance and client status in Symantec Endpoint Protection Manager. See What do I need to do to use a vShield-enabled Shared Insight Cache?. For managing Guest Virtual Machines (GVMs) in non-persistent virtual desktop infrastructures: Symantec Endpoint Protection Manager includes a new option to configure the aging period for offline non-persistent GVMs. Symantec Endpoint Protection Manager removes the non-persistent GVM clients that have been offline longer than the specified time period. Symantec Endpoint Protection clients now have a configuration setting to indicate that they are non-persistent GVMs. You can filter out the offline non-persistent GVMs in the Clients tab view in Symantec Endpoint Protection Manager. See Using Symantec Endpoint Protection in non-persistent virtual desktop infrastructures. Remote management Symantec Endpoint
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