Networking, Hardware And Software Solutions At Competitive Prices
Jupiter IT – Your Partner In Technology As your technology partner, when your business grows ours will grow too, therefore, we will work hand in hand with you to support your growth. We make technology an asset for your business, not a problem. Z Customer focused h Good set of values Leadership experience Determination in everything we do f Hardworking High-quality employees Demanding efficiency * Over 20 years’ combined experience in customer services
Solutions Jupiter IT is an information, communication and technology service provider. We assist in servicing networks, and helping customers use computers, software and communications systems more efficiently. In addition to providing advice on using computer systems, we will implement and recommend hardware and software systems updates and upgrades to our customers. We provide IT solutions and services at the best value, are dedicated to our customers and endeavour to provide them with the highest quality and most cost-effective products, systems and services available. Jupiter IT strives to integrate technology seamlessly with your business, so your business can grow, and keep growing. What We Do As an IT support company we offer helpdesk support, onsite IT support, wireless network setup, backup solutions, network cabling, managed IT services, antivirus and anti- spam, remote IT support, Microsoft Office 365 installation and break- fix services. Z Growth of knowledge Z Helpingbusinesses in developing markets Z Technological advances Z Changing customer tastes and preferences Z Integration of systems
Benefits We offer computer support for both PC and MAC, including server support services, remote IT service management and managed IT services. Our customer service tech support and server management together with all network installations, IT consulting, server backups, internet access and internet installation, there is no IT facet that we can not help you with Giving good long-term customer IT advice, reducing costs, increasing your return on IT Computer hardware and software sales PC and Mac } Uptime! Keeping systems working as they should be VPN connectivity, remote office solutions When it’s needed, We advise on purchase and supply of new equipment and installing it with minimum fuss and inconvenience. Z Doing minor changes before they are required, for example: new starts Third party software problems – at least owning the problem until it’s fixed. (Even if we can’t fix it ourselves.)
Costing & Values Our hourly costing structure makes it worthwhile to fix things slowly and the hour rewards you for realistically not getting things right the first time. Essentially Jupiter IT truly understands the needs of the customer and how to measure and deliver what they want. We prioritise giving absolute solutions and providing better value to customers in terms of efficiency. Jupiter IT GUARANTEES: Z A 1-hour response time to your network emergency Z Fantastic customer experience with high-quality service Z High-quality products Z Refined approach to customer service that helps retain profitability and addresses customer needs efficiently Z A proactive, non-reactive approach Z Cost advantages Z Great capabilities Z Distinctive competencies Z Switching costs and intangible assets Z Promise X = Deliver X+1
What Are We Selling? Each Service Legal Agreement (SLA) is tailored to your IT service management needs, and therefore each SLA has a custom price. We do not believe in building options that only suit us, but in building options that suit the customer as well. Cloud services Server administration Office computer network setup 24/7 tech support – to all ongoing contract customers Z Microsoft certified Experienced technicians z Customer-focused efficiency Good long-term IT advice Convenience of remote access Onsite IT support – with excellent prompt response Break fix at our office – for walk-in customers Helpdesk support Computer repairs Laptop repairs Hardware and software sales Connectivity networking Eset SA - Antivirus Dependable Nod, Smart Security, Endpoint and Android Suites
Contact Jupiter IT (PTY)Ltd Telephone: 021 680 5255 Fax: 021 680 5011 Email: help@jupiterit.co.za info@jupiterit.co.za Hours of Operation: Monday – Friday: 8:30am – 5:00pm Business Address: Ground Floor State Street House | River Park | Gloucester road | Mowbray | 7700 | Cape Town