- FireEye NX and EX Series- network and email appliances for the prevention, detection, and response to zero-day exploit attempts, web drive-by downloads, and advanced malware
Also responsible for all server patching using Shavlik and assisting with endpoint patching using Microsoft SCCM.
Sage Data Security LLC – Portland, ME 4/2013 – 9/2014
Support Representative (2001 – 2004)
- Worked through e-mail queue of issues or from direct calls for support
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